NSGIC Releases New Guidance for States to Strengthen NG9-1-1 Efforts

NSGIC has published a new guide on Best Practices for State Geospatial Maturity: Next Generation 9-1-1 (NG9-1-1). NG9-1-1 has been a priority for NSGIC for years. This best practices document is a collection of insights from states further along in adoption and planning of NG9-1-1 efforts.

Next Generation 9-1-1 is a gamechanger for the 9-1-1 community. It utilizes GIS technology to deliver every 9-1-1 call - mobile, VOIP, and landline alike - to 9-1-1 public safety answering point (PSAP) centers with precise geographic coordinates.

With the implementation of NG9-1-1, it is possible for the 9-1-1 network to process text messages, photos, and videos in addition to voice through a faster and more resilient system. NG9-1-1 will also support PSAPs in cases of call overload and natural disasters, and jurisdictional issues.

Growing from the 2019 Geospatial Maturity Assessment, this document is the third in a series of best practices collected from “honor roll” states based on individual GMA report cards. In addition to addresses, coordination, and Next Generation 9-1-1, the series will cover transportation, cadastre data, hydrography data, elevation data, and orthoimagery data.

Thank you to the states that participated in this best practices document - Minnesota, North Dakota, Iowa, Utah, Kentucky, Arkansas, Ohio, New York, and Massachusetts - for sharing insights that will be valuable to other states in their NG9-1-1 efforts.

The NSGIC Geospatial Maturity Assessment (GMA) provides NSGIC members, sponsors, and other partners with a summary of geospatial initiatives, capabilities, and issues within and across state governments. This information is intended to help state governments set goals, identify peer states for collaboration, identify areas requiring attention, and connect with opportunities and resources. Completing the GMA also offers state governments a chance to reflect on their geospatial strategy, operations, and progress. More information about the GMA - including other Best Practices documents, dashboards, and state report cards - can be found on the GMA webpage.

Interested in learning more? Join the NG9-1-1 interest group on My.NSGIC! Contact Emily Ruetz at [email protected] with any questions about joining.

To join the working NG9-1-1 Committee, contact Jamie Chesser at [email protected].